Got a question about a review, a site we cover, or how we put our rankings together? This page explains the best ways to reach the team at Offshore Online Casinos, what kinds of messages we can help with, and what to do if your query sits outside our scope.

What We Can Help With

Our team researches and compares offshore online casinos for US players, so most of what lands in our inbox falls into one of these categories:

  • Review and ranking questions — if you want to know why a particular site ranked where it did, or what criteria we used to assess it, we're happy to walk through our methodology.
  • Corrections and updates — if you've spotted something factually out of date or incorrect in one of our reviews, please flag it. We take accuracy seriously and will investigate and update promptly.
  • Editorial suggestions — if there's an offshore casino you think deserves coverage and isn't currently on our radar, let us know. We can't promise to review every suggestion, but we read them all.
  • Partnership and business enquiries — if you represent an operator or affiliate network and want to discuss how Offshore Online Casinos works commercially, reach out via the details below. Note that commercial relationships do not influence editorial ratings or rankings.
  • General questions about offshore casinos — if something in our content left you with a question, we'll do our best to point you in the right direction.

What We Can't Help With

A few things fall outside what we can do:

  • Disputes with casinos — we are an independent review site, not a regulator or an ombudsman. If you have a complaint about a specific casino, you'll need to contact that operator directly or seek support from its licensing authority.
  • Legal or tax advice — questions about your personal tax situation or the legality of online gambling in your state should go to a qualified attorney or tax professional. We cover the general legal landscape on our site but cannot advise on individual circumstances.
  • Account issues — we have no access to any casino's player accounts, payment systems, or support queues. Any account-level query has to go straight to the casino in question.

Responsible Gambling — Urgent Help

If you or someone you know is struggling with gambling, please don't wait to get support. Contact the National Problem Gambling Helpline at 1-800-GAMBLER (1-800-426-2537) — available 24 hours a day, seven days a week. You can also find guidance on setting limits and accessing self-exclusion tools on our Responsible Gambling page.

Offshore casinos sit outside US state regulation and may not offer the same responsible gambling tools — such as deposit limits, cooling-off periods, or formal self-exclusion schemes — that regulated domestic operators are required to provide. If you have concerns about your play, seek help before contacting us about anything else.

A Note on Our Independence

Offshore Online Casinos earns revenue through affiliate partnerships. When you follow a link from this site to a casino and create an account, we may receive a commission. This commercial arrangement never determines where a site ranks or what rating it receives — operators cannot pay for a better score, and every write-up includes genuine limitations alongside the strengths. You can read more about how we work on our About Us page, and our full Terms and Conditions set out the commercial relationship in plain language.

Age and Eligibility Reminder

All content on Offshore Online Casinos is intended for adults aged 21 and over. Offshore online casino gambling exists in a legal grey area for US players — these sites are licensed outside the United States (commonly in jurisdictions such as Curaçao or Anjouan) and are not regulated by any US state authority. No US player protections apply. Check the laws in your own state before registering with any offshore casino site, and consult a qualified professional if you have legal questions about your specific situation.


We aim to respond to all genuine enquiries. Please give us a brief description of what your message is about — it helps us get the right answer back to you faster.

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